Upskilling, Reskilling and Newskilling Teachers for the Metaverse of Future Education

Eleni Armaou, Student Oriented Services (SOS) and Additional Learning Needs (ALN) Coordinator
Metropolitan School of Frankfurt

Transferable concepts from the MIT Sloan and HBR World of Business

 

Last month, as every month, I indulged myself in reading the HBR and MIT Sloan Management, which apart from strictly and purely business journals, are really incubators of culture organisation ideas, concepts and deep market, finance, business related research.

 

Education, business world and society do not operate in silos: we are directly and increasingly connected with business research and business ideas that got in motion exempli gratia, Amazon, the Facebook Metaverse, social media trends, all those developments are influencing our lives as citizens, netizens ( online citizens), parents and teachers.We have, therefore, the opportunity and the duty to explore, know and eventually control ( to the extent possible) the developments in the educational metaverse which will be here sooner or later.

 

Where do we start from? We prepare ourselves, by reading, researching and most crucially, upskilling: supercharging our skills from the fundamental direct instructional tools and skill sets to more future related skills which will become sine qua non skills in the future ( either metaverselly or not).

 

MIT Sloan Management Review and Professor Katherine C. Kellogg in her article (2021) Workplace Hierarchies Matter in Skill Transformation argue that there are three (3) main types of upskilling initiatives: Upskilling, Reskilling and Newskilling. Let us look at their business definition.

 

Upskilling

 

Professor Kellogg defines it as “initiatives that target employees who need additional technical training to remain relevant and continue to deliver value. Leaders can personalise learning for these employees by providing peer-to-peer training in new technologies and related work processes”.

For educators, upskilling would mean, for example, peer learning walk-ins in classrooms, peer discussion for conflict resolution with specific conflict resolution protocols, direct instruction videos reviewing and roundtables for tech in education.

In the world of learning support and inclusive education, this becomes particularly important as schools have to build effective and research -based RTI Systems ( Response to Intervention ) in order to manage Student Referrals, either for social, behavioural, counselling and mental health issues or for learning problems. RTI protocols in schools are vital and skills related to RTi are crucial: learn how to use a learning intervention with:

1. Effectiveness

2. Fidelity

3. Validity

MTSS systems ( Multi-Tiered Support Systems) are primarily based on very good skill building of educators who need to have a range of skills, from investigation skills ( e.g. what is the learning problem? Or what is the system’s problem in this case? ) to deep self-assessment strategies.

 

Reskilling

 

‘’As AI-Artificial intelligence analytics and technology and Robotics automate many existing jobs, the workers who formerly did those jobs will need to LEARN entirely new skills rather than merely add to their current skill sets’’ notes Prof. Kellogg. Let us imagine educators and students in a metaverse classroom: what new classroom management skills will be crucial? How do we handle and remediate cyberbullying and what justice restorative strategies we have to use? What mental health issues should we anticipate in a metaversed classroom ? And how do we prepare for them? The answer is research, reskilling and self-assessment.

A future-ready school with future-ready educators calls for skills, in the areas of:

1. IT and coding ( for ICT Teachers)

2. Metaverse social patterns, behaviours and Psychology of the metaverse netizens (for all teachers)

3. Mitigating Cyber Bullying Skills ( for pastoral care officers and school counsellors)

4. Knowledge and skills on how to support in mental health crisis ( egain for support staff and school counsellors)

We have not fully grasped what a METAVERSED school environment will look like and feel like and frankly, it is much better and will prove more effective, if we prepare ourselves. Society was not, and to a large extent still is not, ready for the consequences of social media ( think of Tik Tok trends, Facebook and so forth) on mental health of adults and teenagers alike.

 

Newskilling

 

‘’When corporate leaders adopt new technologies that automate various kinds of work, some jobs and tasks are eliminated while others emerge. Many new roles involve technologies that require considerable work to develop, implement, maintain, and change over time’’.

Change in school culture is required and, as in organisational culture -related research, it means addressing underlying beliefs, artefacts ( mission statements) and instructional behavioural elements of educators.

Change on how you accept change is also another equally fundamental newskilling aspect of educators, parents and students.

Equally importantly, if not more, we need to support teachers in any potential mental health difficulties they face, in our rapidly changing world. Our times are similar to medieval times, as we are between an old world and moving to the A New one. As in all historical phases, our times are brimming with signs of things and concepts to be born. As we are waiting, we should also prepare with resilience, perseverance and future-related training, while passing the threshold of conviction that continuous research and training will make us, if not better educators, at least, prepared.

Eleni Armaou studied Psychology, Pedagogy and Philosophy ( major in Educational Psychology) and holds a MA in Special Educational Needs from the University of Leeds, UK. She has worked in IB Schools in Istanbul, Stuttgart, and Frankfurt and is now the SOS, ALN and Counselling Coordinator and Secondary CPO, at the Metropolitan School of Frankfurt, in Germany. Eleni is passionate about AI, Robotics, Space Travel, Quantum Physics as well as Human Psychology, Inclusive Education, Leadership and Management Studies, Negotiation Skills, CRISIS Management and Conflict Resolution.

She is a Member of ECIS SEN/Learning Support SIG and content creator for the LS/SEN SIG page. Website: special education and inclusive education armaou@msf.education

Student Oriented Services ( SOS) and Additional Learning Needs (ALN) Coordinator, Metropolitan School of Frankfurt

 

References and Sources:

 

1. Image Source: https://www.searchenginejournal.com/nfts-metaverse-marketing-guide/427528/

 

2. Katherine Kellogg (2021) Workplace Hierarchies Matter in Skill Transformation. MIT Sloan Management Review Journal

 

3. The Future-Proof Organisation Harvard Business Review Journal -September/October 2021

 

What do you think about the points raised in this post? We’d love to have your thoughts below.

 

 

ABOUT THE AUTHOR

Eleni Armaou studied Psychology, Pedagogy and Philosophy ( major in Educational Psychology) and holds a MA in Special Educational Needs from the University of Leeds, UK. She has worked in IB Schools in Istanbul, Stuttgart, and Frankfurt and is now the SOS, ALN and Counselling Coordinator and Secondary CPO, at the Metropolitan School of Frankfurt, in Germany.

Eleni is passionate about AI, Robotics, Space Travel, Quantum Physics as well as Human Psychology, Inclusive Education, Leadership and Management Studies, Negotiation Skills, CRISIS Management and Conflict Resolution.

She is a Member of ECIS SEN/Learning Support SIG and content creator for the LS/SEN SIG page.

Website: special education and inclusive education

armaou@msf.education

Student Oriented Services ( SOS) and Additional Learning Needs

(ALN) Coordinator, Metropolitan School of Frankfurt

She is a Member of ECIS SEN/Learning Support SIG. Visit the website here.

 

Why I Didn’t Get the Job: Reflections on leading, growing, and moving forward

Kimberly Cullen
Senior Management Professional | Writer | Author

 

I was a finalist for a head of school position at a small Montessori school in the midwest. I didn’t know anything about Montessori, and my previous leadership experience had primarily been at the secondary level, so going into the process, I felt a little out of my league. That didn’t seem to matter though – the search team saw enough in my application and in my panel interview that they flew me across the Atlantic to interview me in person. I was one of four candidates in total – statistically, each of our chances were fairly low. I realized that I knew very little about the school so I decided the trip would be useful for me to learn more about them and their needs. As much as I knew about the school from their website, my research on Montessori, and the position description, I had no idea whether this would be a good fit for me, and so in a way, I was interviewing them as much as I was being interviewed.

 

Many weeks passed between the initial panel interview and the finalist visits. Almost 10 weeks, to be exact. In that time, I had received a significant number of rejections from a range of schools for similar positions. I wondered if maybe the universe was encouraging me to find another way to explore my interest in leadership, and I started looking into doctoral programs in leadership, adult learning, and organizational behavior. I had spent the last year on sabbatical thinking about my own leadership path – a seemingly impossible climb through the ranks of an international school from intern to Upper School Director over the course of 18 years, and I knew that as hard as I worked for the opportunities that came my way, I never learned about leadership. I knew when I was inspired and when I wasn’t, when I was growing and when I wasn’t, and I understood that being challenged and being criticized were two different things. But I also spent almost a decade trying to hide what I felt might be flaws.

 

No one had taught me what it meant to lead, and as successful as I had been figuring it out on my own, there were so many things I didn’t know.. and even more that I didn’t know that I didn’t know.  My sabbatical year had given me the opportunity to learn about coaching, to become a coach myself, and to teach coaching to other leaders. I realized how unprepared so many of us are for leadership and I grew committed to supporting others in the development of their own leadership skills. I co-authored a book for women leaders in international schools, and I facilitated a workshop series around coaching for growth.  As I considered all of these experiences, the possibility of pursuing a doctorate grew increasingly exciting to me, and I started working on applications to several different programs.

 

In the days leading up to the final interviews, I almost convinced myself that I didn’t want the job. I was fully committed to pursuing a doctorate at this point. I submitted a few doctoral applications before my interviews as a kind of “emotional safety net” so that when I didn’t get the job, I would have something exciting to look forward to. As a result, the nervous energy that crept up on me as I flew across the ocean to the very cool city that this school community called home took me off guard.  I spent the next day and a half preparing intensively for my visit to the school and the interviews that would come. I felt strong, confident, and I was inspired by the school’s mission and potential.

 

For a brief moment, I wanted nothing more than to be their new Head of School.  I had fun with my interviews, and reveled in that I’m kinda rockin’ it feeling. Eventually, as it usually does, the time came for me to talk about why I was the right person for the job – “Things are going fine at the school right now,” one Board member said, “so if you are selected, how will you demonstrate to the school community the added value of hiring you?” To be fair, the question came my way at around 7 p.m. after a full day of interviews and a raging case of jet lag that had me awake since 2 a.m. I don’t remember my answer.  I just remember being exhausted.

 

In the end, I didn’t get the job. As much as I had planned for that outcome (remember, doctral applications were already submitted), I was still disappointed. Rejection is never easy. In retrospect, I understand now why I wasn’t selected. Excuses aside, I failed to stand out. And while I can’t remember my answer to the most important question of all (why should we hire you?), I know I didn’t say this:

 

I have no experience with Montessori, and very little with k-8 education. I am learning about both and am committed to continuing. But what I am passionate about is guiding people. I know that my own leadership path is unique for a school environment, and I have had the benefit of a year-long sabbatical during which I have focused almost solely on how to become a better leader. I believe that schools have as much potential as those who work in them, and that in order to be great, we need to build on the strengths of our educators and staff.  No one is born a leader – leadership is something we learn, and I am committed to not only growing the best leadership team possible, but also harnessing the leadership potential of those they serve. And having said that, I myself am still developing as a leader. 

 

I have a lot of experience and great potential, and at the same time, I bear a healthy dose of humility and am not afraid to be vulnerable in front of others. I am eager to learn and to serve – in the interest of both of those things, I will be a leader who is committed to growing publicly. I will get a leadership coach, and I will work closely with those I lead to make sure we are all growing each day. It’s amazing that the school is doing well. And yet as a Search Team, you are committed to doing even better – that is why you embarked on such a thorough search process. My favorite quote is from Kung Fu Panda, when Master Shifu says to Po “If you only do what you can do, you will never be more than you are.” No organization should content itself with being good enough, and no leader should either. Together, our growth would be seen and felt by the entire community.

 

There is no way of knowing whether speaking this truth would have gotten me the job, and in hindsight, I realize that it doesn’t matter.  What matters is that the experience has helped me clearly define how I feel about leadership, and what I believe is possible.  I recently started reading An Everyone Culture:  Becoming a Deliberately Developmental Organization, by Robert Kegan and Lisa Laskow Lahey (Harvard Business Review Press, 2016), and it reminds me that I have a lot to learn about what makes leaders, and the organizations they serve, most effective.

 

Regardless of where you work, the need for change has become the baseline.  Education, technology, business, finance – all of it depends on people, awareness, connection, and the understanding that we cannot stand still. We have to keep growing.  Ultimately, my goal is to help other see this, because in the end, it is the pursuit of growth (personal, professional, organizational, societal) that will bring about the greatest changes of all.

 

  • Never stop growing. 
  • Leadership is earned, yet it must be learned. 
  • Reflect, Learn, Move.
  • Speak your truth.

 

What do you think about the points raised in this article? We’d love to hear your feedback.

 

ABOUT THE AUTHOR

Kimberly Cullen

Kim is a senior management professional skilled in building capacity, leadership development and learning. She is and experienced writer & author and passionate about bringing out the best in people.

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